Your privacy matters to us at Bingoolus. On this page, you'll find everything you need to know — what data we collect, why we collect it, how it's stored, and what rights you have.
Six core principles that keep your data protected at all times
All your data is stored with AES-256 encryption. Every step — from login to payment — is protected by SSL.
Bingoolus never sells your personal data or shares it with advertisers.
To view, correct, or delete your information at any time, simply contact our support team.
Your data is stored on servers protected by firewalls and modern security systems.
Only the data necessary to provide our services is collected — nothing more.
You can unsubscribe from promotional messages or emails at any time.
Welcome to Bingoolus. This Privacy Policy ("Policy") explains what information we collect about you when you use the Bingoolus website and related services, how we use it, and what rights you have.
By accessing the Bingoolus platform or creating an account, you agree to this Privacy Policy. This policy should be read alongside our Terms and Conditions. We believe data protection is not optional — it is a fundamental responsibility.
This Policy is drafted in accordance with Bangladesh's data protection guidelines and international best practices. For any questions, contact us at support@bingoolus.ws.
Bingoolus collects only the information necessary to provide its services. See the table below for details:
| Data Type | Example | How It's Collected |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | Registration Form |
| Contact Information | Mobile number, email address | Registration Form |
| Financial Information | Mobile Pay/Nagad number, transaction reference | Payment Processing |
| Usage Data | Login time, betting history | Automatic Logging |
| Device Information | IP address, browser type | Cookies & Log Files |
| KYC Documents | ID Document Photo | Verification Process |
We never store your full bank card number, PIN, or mobile banking password.
Bingoolus never collects data without a reason. Every piece of information we gather serves a specific purpose:
Bingoolus uses the data it collects to deliver services, maintain security, and improve the user experience. The platform is personalised based on your betting history and preferences — for example, if you follow cricket more, cricket matches will be shown first.
For customer service purposes, our support team may access your account information — solely to resolve your issue. Strict access controls are in place to prevent unauthorised access to your data.
If you opt in at registration, Bingoolus will send you promotional offers, bonus updates, and newsletters. You can unsubscribe at any time via the Unsubscribe link in any message. Note that essential account notifications — such as OTPs and transaction confirmations — cannot be disabled.
Bingoolus uses cookies on its website. Cookies are small text files stored in your browser that help improve site functionality. The types of cookies we use:
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain site functionality.
Bingoolus never sells your data. However, limited information may be shared with trusted partners as necessary to deliver our services:
If required by law, Bingoolus may be obligated to disclose information to government or legal authorities. Where possible, we will notify you in advance.
All third-party partners are contractually bound to uphold Bingoolus's privacy standards and may not use your data for any other purpose.
Bingoolus retains your data only for as long as necessary. Data is kept while your account is active. Following account closure, certain data may be retained for up to 5 years to meet legal obligations.
Betting history and transaction records must be retained for 5 years under financial regulations. Once this period expires, the data is securely destroyed.
If you request account deletion, data that is not legally required to be retained will be deleted within 30 days.
As a Bingoolus member, you have the following rights over your personal data:
To find out what information Bingoolus holds about you, submit a request to our support team. We will respond within 7 business days.
If your name, address, or contact details are incorrect, you may request a correction at any time.
Where no legal obligation exists, requests to delete your data will be honored.
You may request a copy of your data in a machine-readable format.
You may request that your data be restricted from use for specific purposes.
You can opt out of promotional communications at any time.
Bingoolus protects your data using industry-leading security technology. Our security framework operates on multiple layers:
That said, no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.
Bingoolus reviews this Privacy Policy on a periodic basis. The policy may be updated to reflect changes in law, technology, or our services. For significant changes, members will be notified by email or through the platform at least 14 days in advance.
For any questions, comments, or requests regarding your data or this policy, please contact our privacy team at: support@bingoolus.ws. We aim to respond within 48 hours.
If you have a privacy-related concern, please reach out to Bingoolus directly first. We are committed to resolving complaints within 7 business days.
Frequently Asked Questions