Setting up two-factor authentication (2FA) on Bingoolus is simple — it only takes a few minutes.
- Log in and click the profile icon in the top right corner.
- Go to the "Security Settings" or "Security" section.
- Enable the "Two-Factor Authentication (2FA)" option.
- Scan the QR code using Google Authenticator or any TOTP app.
- Enter the 6-digit code from your app to complete verification.
From this point on, you'll need to enter both your password and the app code each time you log in. This means even if someone knows your password, they still can't access your account. Bingoolus strongly recommends keeping 2FA enabled.
The wagering requirement at Bingoolus refers to the number of times you must place bets on your bonus amount before you can make a withdrawal.
Example: For example, if you receive a ৳1,000 bonus with a 20x wagering requirement, you will need to place a total of ৳20,000 (1,000 × 20) in bets before you can withdraw the bonus.
| Bonus Type | Wagering | Validity |
|---|---|---|
| Welcome Bonus | 20x | 30 Days |
| Reload Bonus | 15x | 14 Days |
| Cashback | 1x | 7 Days |
| Free Bet | 5x | 7 Days |
Your bonus balance will appear separately in your account. Once the wagering requirement is met, it will be automatically transferred to your main balance. For wagering purposes, cricket and Sports Betting generally count at 100%.
Bingoolus has 5 VIP tiers in total. Your tier is determined automatically each month based on your total betting volume.
| Tier | Monthly Bet | Cashback | Special Benefits |
|---|---|---|---|
| 🥉 Bronze | ৳0 – ৳50,000 | 3% | Weekly Free Bet |
| 🥈 Silver | ৳50,001 – ৳200,000 | 5% | Fast Withdrawals & Birthday Bonus |
| 🥇 Gold | ৳200,000+ – ৳500,000 | 8% | Dedicated Manager, High Limits |
| 💎 Diamond | ৳5,00,000+ – ৳15,00,000 | 12% | Custom Offers, Exclusive Tournaments |
| 👑 Platinum | ৳15 Lac+ | 15% | Personal Manager & Unlimited Maximum Benefits |
Platinum members enjoy direct phone support, invitations to exclusive events, and unlimited withdrawal privileges. Tier levels reset on the 1st of each month.
Bingoolus does not charge any withdrawal fees — however, payment gateways (Mobile Pay/Nagad/Rocket) may apply their own charges.
| Method | Minimum | Maximum (Per Day) | Time |
|---|---|---|---|
| Mobile Pay | ৳500 | ৳50,000 | 3–5 Minutes |
| Nagad | ৳500 | ৳50,000 | 3–5 Minutes |
| Rocket | ৳500 | ৳30,000 | 5–10 Minutes |
| Bank Transfer | ৳5,000 | ৳500,000 | 1–2 Business Days |
VIP Gold members and above enjoy higher daily limits. Please note that withdrawals may be put on hold if your KYC verification is incomplete — submit your documents in advance to avoid any delays.
KYC (Know Your Customer) verification on Bingoolus is required to keep your account secure and to activate withdrawals.
Required Documents:
- ID Document: Clear photos of both sides of your National ID (NID) or passport.
- Selfie: A selfie holding your ID.
- Proof of Address (Optional): Bank statement or utility bill — may be required for large withdrawal amounts.
Time: Verification is typically completed within 24–48 hours of submission. For urgent cases, contact us via Live Chat and we'll process it within 6 hours. If your photo is blurry or cropped, you may be asked to resubmit.
Submit your KYC documents right after registration. That way, you won't have to rush when you win.
Please be patient — your balance usually updates within 5–10 minutes. If it still hasn't, follow the steps below:
- Note the Transaction ID (TxID) from your Mobile Pay app.
- Visit Bingoolus Live Chat or email us at support@bingoolus.ws.
- Please provide the TxID, amount, and transaction time.
- Our support team will verify and manually credit the balance to your account.
Resolution Time: Usually within 1–3 hours. Once a payment is deducted, it never disappears — it will either be credited to your balance or returned to you.
Do not make the same payment twice — this can make the issue more complicated.
When your winnings arrive at Bingoolus depends on the type of game.
| Game Type | Reward Credit Time |
|---|---|
| Sports Betting (Pre-Match) | Instant, once the match ends and the result is confirmed |
| Live Betting | Within 5 minutes of bet settlement |
| Slots & Casino Games | Instant (Real-Time) |
| Lottery | Within 2 hours of the draw |
| Jackpot | Within 24 hours (after manual verification) |
| Tournament Prizes | Within 24 hours of the event ending |
Winnings are first credited to your balance. From there, withdrawing to Mobile Pay or Nagad takes just 3–5 minutes. For large jackpots, additional verification may occasionally be required — the support team will reach out in those cases.